Track Repair

REPAIR TRACKING • MOLLA STORE

Your repair. Stay updated.

Enter your MOLLA Repair ID and the phone number used when the repair was registered to see the latest status of your device.

01 Repair ID
02 Phone Number
03 Live Status
LIVE REPAIR STATUS MOLLA • EST. 1999
Track MOLLA Repair
TRACK YOUR REPAIR

Check your
device status.

Your Repair ID starts with MOLLA followed by your unique repair number.

EXAMPLE MOLLA-10001

Use the same phone number entered when the repair request was created.

01
Find your repair Enter your repair details.
Checking your repair Please wait...
✓
REPAIR FOUND

MOLLA-10001

CURRENT STATUS Request Received

Your repair request has been received by MOLLA.

DEVICE —
MODEL —
REPAIR TYPE —
LAST UPDATED —
REPAIR PROGRESS
1
Request Received Repair request registered
2
Device Received Device received by MOLLA
3
Under Diagnosis Device is being inspected
4
Waiting Approval Waiting for repair approval
5
In Repair Repair work is in progress
6
Ready for Collection Your device is ready
7
Delivered Device returned to customer
REPAIR STATUS Repair Cancelled

Please contact MOLLA if you need more information.

Call MOLLA
REPAIR PROCESS

From request
to ready.

MOLLA keeps each repair updated as it moves through the service process.

01

Received

Your request and device are registered.

02

Diagnosed

Our technicians inspect the device.

03

Repaired

The approved repair is completed.

04

Ready

Your device becomes ready for collection.

NEW REPAIR

Another device
needs attention?

Start a new repair request online and receive another unique MOLLA Repair ID.

Book a Repair
MOLLA STORE

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ZAP Promenade
El Sheikh Zayed City

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